Quality Guarantee

From your first interaction with our Customer Care team to the moment your container arrives, we’re committed to delivering best-in-class service. Our delivery times are faster, our Quality Guarantee is stronger, and 5-Star service is simply our baseline. We stand by the quality of our products with our Wind & Watertight (WWT) Guarantee & Limited Lifetime Warranty. Choosing USED over NEW comes with peace of mind with Eveon Containers.

Our Limited Lifetime Warranty Coverage

Upon delivery, our driver will:

• Perform a Best in Class Eight-Point Quality Inspection
• Confirm that the container meets our quality standards
• Sign Quality Inspection with the customer

In the first 365 Days if your container is deemed NOT Wind & Watertight, Eveon will:

• Reimburse the customer for the reasonable cost of repairs by a qualified welder;
• Provide an industry standard repair patch so you may repair the Container; or
• Swap the Container.

After 366 Days if your container is deemed NOT Wind & Watertight, Eveon will:

• Send a patch to repair the damage at no cost to the customer.

*Pickup Disclaimer: If you select to pick up your used containers from the local depot, you are not subject to the Limited Lifetime Warranty from Ail Containers. Under the Pickup Container Terms & Conditions, any claim that the container is not WWT must be reported  within five (5) business days. An agent will be in touch to discuss the best solution

*Modification Disclaimer: If you modify your container at anytime Ail Containers we will be unable to swap out the unit. Please do not paint, add windows, AC Units, insulation or remove doors from the container until you have confirmed they are WWT.

What “Wind & Watertight” Means

A Wind & Watertight container means a container that is designed to prevent wind and water from entering, protecting what’s inside from the elements. More specifically, every 20’ and 40’ container from Eveon is sealed so that rain, wind and dust cannot leak inside under normal conditions.

The Ail Containers Quality Guarantee

Every container we sell meets the following criteria:
✔ 100% Wind & Watertight
✔ Door seals intact with no visible daylight
✔ Solid, secure flooring
✔ Fully operational doors
✔ Functional locking hardware
✔ Structurally sound construction

What You Can Expect from an Eveon Container

• The Container Seals are IntactThe door seal gaskets secure the moving door parts of the shipping container:
  • The door gaskets will show no daylight from the interior of the container outward.
  • The retainer strip holding the door gaskets will be intact and secured.
• The Container Doors will Open & CloseFor properly placed and leveled containers, you can expect:
  • The doors to be able to be fully opened and peeled back.
  • Container doors might be heavier than you expect; however, they should open without maximum effort involved. For more information on how to properly place your container, see our delivery guide.
• The Floor is Intact & in Good ConditionAll container floors are inspected to ensure they can provide a secure environment for storing and protecting goods:
  • Flooring will not show holes, especially through to the undercarriage.
  • Delamination may be present but will not exceed multiple layers. The floor should not be “spongy” but may have some rebound when weight is applied.
  • Holes and excessive delamination will be repaired with a wooden or steel plate.
  • Crossmembers are checked in conjunction with flooring. No broken welds should be present.
• The Door Hardware has no MalfunctionsTo close and lock the container from outside elements, you can expect:
  • The lock rods rotate to open & close, in order to lock or unlock the latch cams from their keepers.
  • Rods may be bent or have slight damage; however, they should be fully functional to open and close container doors.
  • The door handle can be set inside the handle.